Privacy Policy & Data Processing Notice
This Privacy Policy & Data Processing Notice explains how Wellness Reclamation LLC, doing business as Regenerative Sport, Spine & Spa (“Clinic,” “we,” “us,” or “our”), collects, uses, stores, and protects personal information obtained through our website https://regenerativesportspineandspa.com/.
Wellness Reclamation LLC operates as a medical recovery and regenerative medicine clinic under the DBA Regenerative Sport, Spine & Spa, offering services that may include cell-based therapies and other medical treatments, in accordance with applicable United States and Florida law.
1. Scope of This Policy
This policy applies to personal information collected through our website, including contact forms, appointment requests, and marketing communications.
This policy does not replace or modify our HIPAA Notice of Privacy Practices, which governs how protected health information (PHI) is handled once a patient relationship is established.
2. Information We Collect
A. Information You Provide Voluntarily
- Full name
- Email address
- Phone number
- General health or treatment interest information submitted voluntarily
- Appointment or consultation requests
- Any information you choose to provide through forms or communications
B. Automatically Collected Information
- IP address
- Browser and device information
- Operating system
- Pages visited and interaction data
- Referring URLs
C. Marketing & Analytics Data
- Website usage and performance metrics
- Marketing campaign interaction
- Lead attribution and traffic sources
3. How We Use Personal Information
- Respond to inquiries and consultation requests
- Communicate about services, treatments, or educational information
- Schedule appointments or evaluations
- Conduct marketing and outreach activities
- Improve website performance and user experience
- Comply with legal and regulatory obligations
4. Medical Information & HIPAA Compliance
Information submitted through this Website is generally considered pre-clinical and may not constitute protected health information (PHI) under HIPAA until a formal patient relationship is established.
Once you become a patient, any PHI collected or created in the course of treatment will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our official HIPAA Notice of Privacy Practices.
5. Legal Basis for Processing
- Your consent
- Legitimate operational and marketing interests
- Pre-contractual steps taken at your request
- Compliance with applicable legal obligations
6. Data Sharing & Disclosure
We may share personal information with:
- Authorized clinic staff
- Service providers (hosting, CRM, scheduling, analytics, marketing platforms)
- Healthcare professionals, when appropriate and authorized
- Legal or regulatory authorities when required by law
We do not sell personal information.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyze website usage
- Support marketing and advertising efforts
You may control cookies through browser settings or consent tools where available.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your state of residence, including Florida, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
Requests may be submitted using the contact information below. We may verify your identity before responding.
11. Children’s Privacy
This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
13. Policy Updates
We may update this policy from time to time. Updates will be posted on this page with a revised date.
14. Contact Information
Wellness Reclamation LLC
Doing Business As: Regenerative Sport, Spine & Spa
EIN: 92-3695459
Address: 10920 Moss Park Road, Suite 218, Orlando, FL 32832
Email: info@regenerativesportspineandspa.com
Phone: 888-557-5682